Airport and check-in

Check-in

Make your trip easier

Find out everything you need to make check-in simple and fast. Our goal : to simplify your life by ensuring that our flights are on time.

Check-in deadline

There is a check-in deadline for all Air France flights. You will not be able to board the plane after this time.
This deadline ensures your comfort and that of the other passengers :

• You won't delay the flight,
• You avoid any unnecessary stress,
• You can select the best seat on the plane,
• You can do some shopping and relax before departure

Remember that passengers can bring only a single piece of hand luggage with them in the cabin and must carry some form of valid identification that contains a picture.

Feel free to consult these schedules to find out about any changes in check-in deadlines.

From France

Last check-in time	Roissy CDG2	French province	Europe & Maghreb	Other countries & DOM-TOM
Paris Charles de Gaulle 2 to	-	30 minutes	30 minutes	60 minutes
Province to	30 minutes	20 minutes	30 minutes	60 minutes

From abroad

From	Last check-in time
Europe	30 minutes (for medium-haul flight)
	60 minutes (for long-haul flight)

Self-service Kiosks

Save time at the airport by checking-in at a Self-service Kiosk whether you are travelling alone or with company, with or without baggage.

• Select your seat on the screen display of the cabin (up to 9 passengers reserved on the same file).
• If you have opted for an electronic ticket, print a Trip summary that includes all of the necessary informatin about our trip.
• Verify registration of award miles with your Flying Blue card and complete necessary information.
• Change your departure time or choose to be put on a waiting list, depending on fare conditions.

Travelers with student, youth, child, couple/family, or senior citizen rates may check-in using the Self-service Kiosks. A document justifying the special rate will be requested before boarding.

Conditions of use :

• You must be in possession of a valid electronic ticket
• You must not have paid and selected certain fares types, as these require the presentation of credentials (congress, training course ...)
• Traveling with or without baggage : if you are traveling with hold baggage, after check-in, you can deposit your baggage at the "baggage drop-off counter"
• You must not be in need of special assistance at the airport (unaccompanied minor, wheelchair, ...)
• You cannot be taking a flight to Hong-Kong

At the check-in counter

Same-day round trip

On medium-haul flights in Europe, you can check-in once for a same-day round trip if you travel without luggage. This will eliminate the need for any check-in formalities when you return.

End-to-end check-in

If you have a connecting flight at Paris-Charles de Gaulle 2, you will receive all your boarding passes at once when you depart. You retain them until your final destination. Your baggge is also checked from end to end.

If your flight is overbooked

Like all the major airlines, Air France books more seats than are available on any given flight. Between 20 to 25 % of the passengers who have made a reservation do not show up for the flight they have booked. Overbooking enables us to maintain our attractive fares and to carry millions of additional passengers.
Air France attemps to limit the consequences for our passengers of overbooking by :

• Requesting that passengers voluntarily agree to change their flight
• Offering compensation

Air France was the first company to offer such compensation even if the voluntary passenger eventually leaves on the flight booked. Air France will also suggest rerouting passengers as soon as possible and will assume responsibility for any lodging expenses.

Internet check-in

With Internet check-in, you can choose your seat and receive your boarding pass anytime from 30 hours* prior to the departure of your flight. You can also print it at the airport using a Self-service Kiosk or at a check-in counter.

* 24 hours for flights departing from or arriving in Mauritius, Lebanon, Hungary and Delhi.

Make your life simpler

With online check-in, you can select your seat using a cabin plan, and decide how you will receive your boarding pass. You can choose to :

• Print your boarding pass immediately after checking in online,
• receive it by e-mail, letting you print it wherever you may be,
• receive it on your mobile telephone by SMS* or MMS,
• print it at a Self-service Kiosk or check-in counter upon arrival at the airport.

* to take advantage of the SMS service, your mobile telephone must have an Internet connection.

Save time at the airport

If you have baggage, check this in at the "e-service - baggage drop-off" counter at the airport before the check-in deadline for your flight. If there is no "e-service - baggage drop-off" counter, please go to the check-in counter for your flight.

If you are traveling without baggage, you can go directly to the boarding gate before the time limit for boarding printed on your boarding pass :

• 15 minutes prior to flight departure, between Paris-Orly and short-haul destinations,
• 20 minutes prior to flight departure, between Paris-Charles de Gaulle and short or medium-haul destinations,
• 40 minutes prior to flight departure, on long-haul destinations.

If you do not present yourself by this deadline, your seat will no longer be guaranteed.

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Mobile Internet check-in

Air France enables you to check in via mobile Internet from your cell phone *.
Wherever you are, you can check in before you arrive at the airport.

You can check in via mobile Internet :

• provided you have an Air France or KLM electronic ticket
• with or without luggage,
• on a direct domestic flight within mainland France, or on a direct international flight between France and Europe, North Africa, Israël, Martinique, Guadeloupe, French Guyana, Réunion Island,
• provided your ticket does not require you to present supporting ID documents (youth, student, family, couple fares, etc.)
• provided you are not travelling with a baby or as part of a group

In France, this service can only be used if your departure airports is equipped with Self-service Kiosks.

Découvrez l’enregistrement sur internet mobile

All of Air France on your mobile phone

Air France makes traveling easier by giving you access to a range of services and information via your mobile phone* -24/7 - by connecting http://mobile.airfrance.com

Découvrez les services Mobiles